The Price Is Right: 14 Strategies for Finding the Ideal Price for Your Products

pricing strategies

Setting the right prices for your products is a balancing act. A low price isn’t always ideal, as the product might see a healthy stream of sales without turning any profit (and we all like to eat and pay our bills, right?). Similarly, when a product has a high price, a retailer may see fewer sales and “price out” more budget-conscious customers, losing market positioning.

Ultimately, every small business will have to do its homework. Retailers have to consider factors like cost of production, consumer trends, revenue goals, and competitor pricing. Even then, setting a price for a new product, or even an existing product line, isn’t just pure math. In fact, that may be the most straightforward step of the process.

That’s because numbers behave in a logical way. Humans, on the other hand—well, we can be way more complex. Yes, you need to do the math. But you also need to take a second step that goes beyond hard data and number crunching.

The art of pricing requires you to also calculate how much human behavior impacts the way we perceive price.

To do so, you’ll need to examine different pricing strategy examples, their psychological impact on your customers, and how to price your product.

Shortcuts ✂️

  • How to choose a pricing strategy
  • 6 common pricing strategies for small businesses
  • Other types of pricing strategies
  • Pricing strategy examples
  • Moving forward with the best pricing strategy for you
  • Pricing strategy FAQ
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How to choose a pricing strategy

Your pricing strategy is based on your target audience, what they are willing to pay, and what your competitors charge for similar products. Retailers often test and change their pricing over time, depending on variables such as demand and market conditions. 

Whether it’s the first or fifth pricing strategy you’re implementing, let’s look at how to create a pricing strategy that works for your business. 

Understand costs

To figure out your pricing strategy, you’ll need to add up the costs involved with bringing your product to market. If you order products, you have a straightforward answer of how much each unit costs you, which is your cost of goods sold.

If you create products yourself, you’ll need to determine the costs of your raw materials. How much does a bundle of materials cost? How many products can you make from it? You’ll also want to account for the time spent on your business too. 

Some costs you may incur are:

  • Cost of goods sold
  • Production time
  • Packaging
  • Promotional materials
  • Shipping
  • Short-term costs like loan repayments

Your pricing will take these costs into account to make your business profitable. 

Define commercial objective

Think about your commercial objective as your company’s pricing guide. It’ll help you navigate through any pricing decisions and keep you heading in the right direction. Ask yourself: What is my ultimate goal for this product? Do I want to be a luxury retailer like Snowpeak or Gucci? Or do I want to create a chic, fashionable brand like Anthropologie? Identify this objective and keep it in mind as you determine your pricing. 

Identify your customers

This step is parallel to the previous one. Your objective should not just be identifying a healthy profit margin, but also what the target market will pay for the product. After all, your hard work will go to waste if you don’t have potential customers. 

Consider the disposable income your customers have. For example, some customers may be more cost-conscious for clothing while others are happy to pay a premium price for specific products.

Learn more: Finding Your Ideal Customer: How to Define and Reach Your Target Audience

Find your value proposition

What makes your business genuinely different? To stand out amongst your competitors, you’ll want to find a pricing strategy that reflects your values. 

For example, direct-to-consumer mattress brand Tuft & Needle offers exceptional high-quality mattresses at an affordable price. Its pricing strategy has helped it become a known brand because it was able to fill a gap in the mattress market. 

Need help finding yours? Read What’s a Value Proposition? It’s What Your Business Does Better Than Anyone Else to learn how. 

6 common pricing strategies for small businesses

Once you’ve got the above items figured out, you’ll want to choose a pricing strategy. Common strategies include:

  • Cost-plus pricing
  • Competitive pricing
  • Value-based pricing
  • Price skimming
  • Penetration pricing
  • Keystone pricing

Cost-plus pricing: a simple markup 

Cost-plus pricing, also known as mark-up pricing, is the easiest way to determine the price of a product. You make the product, add a fixed percentage on top of the costs, and sell it for the total. 

Let’s say you just started an online t-shirt business and you want to calculate the selling price for a shirt. The cost for making the t-shirt are:

  • Material costs: $5
  • Labor costs: $25
  • Shipping costs: $5
  • Marketing and overhead costs: $10

You could add a 35% markup on top of the $45 total it cost to make your product as the “plus” of cost-plus pricing. Here’s what the formula looks like:

Cost ($45) x Mark up (1.35) = Selling price ($60.75)

  • Pros: The upside of cost-plus pricing is that it doesn’t take much to figure out. You’re already tracking production costs and labor costs. All you have to do is add a percentage on top of it to set the selling price. It can provide consistent returns should all your costs remain the same.
  • Cons: Cost-plus pricing doesn’t take into account market conditions such as competitor pricing or perceived customer value. 

Competitive pricing: beating out the competition

As the name of this pricing strategy suggests, competitive pricing refers to using competitors’ pricing data as a benchmark and consciously pricing your products below theirs.

This tactic is usually driven by the product value. For example, in industries with highly similar products where price is the only differentiator and you rely on price to win customers.

  • Pro: This strategy can be effective if you can negotiate a lower cost per unit from your suppliers while cutting costs and actively promoting your special pricing.
  • Cons: This strategy can be difficult to sustain when you’re a smaller retailer. Lower prices mean lower profit margins, so you’ll have to sell a higher volume than your competitors. And depending on the products you’re selling, customers may not always reach for the lowest-priced item on a shelf.

For other products where an apples-to-apples comparison isn’t easily discernible, there’s a reduced need to enter into price wars. Leaning on brand appeal and focusing on a target customer segment alleviates the need to rely on competitor pricing.

Value-based pricing: customers perceived value of a product

Value-based pricing refers to setting a price based on how much the customer believes a product or service is worth. It’s an outward approach that takes your target market’s wants and needs into play. It’s different from cost-plus pricing, which takes the cost of products into its pricing calculation. Companies that sell unique or highly valuable products are better positioned to benefit from value-based pricing compared to ones that sell standardized, commodity items.

Customers care more about the perceived value of products (e.g., how they enhance self-image) and are willing to pay more for them. 

Some general requirements for using value-based pricing include:

  • A solid brand 
  • High-quality, in-demand products
  • Creative marketing strategies 
  • Good rapport with customers 
  • Stellar track record

Value-based pricing is common in markets where a product enhances a customer’s self-image or offers a unique life experience. For example, people normally assign high worth to luxury brands like Gucci or Rolls-Royce. This gives them the opportunity to apply value-based pricing to an item’s price. Companies must have a product or service that’s different from competitors.

  • Pros: Value-based pricing lets you command higher price points for your items. Art, fashion, collectibles, and other luxury items often perform well with this pricing scheme. It also pushes you to create innovative products that resonate with your target market and increase brand value. 
  • Cons: It’s challenging to justify the added value for commodity products. You need to have a special product to apply value-based pricing. Perceived value is subjective and is influenced by many cultural, social, and economic factors that are out of your control. There’s no exact science for seeing a value-based price, so the price is often harder to set. 

Price skimming: higher, short-term profits

A price skimming strategy refers to when an ecommerce business charges the highest initial price that customers will pay, then lowers it over time. As demand from the first customers is satisfied and more competitors enter the market, the business lowers the price to attract a new, more price-conscious customer base. 

The goal is to drive more revenue while demand is high and competition is low. Apple uses this pricing model to cover the costs of developing a new product, like the iPhone.

Skimming is useful under the following context: 

  1. There are enough prospective buyers that will buy the new product at a high price.
  2. The high price doesn’t attract competitors.
  3. Lowering the price only has a small impact on profitability and reducing unit costs.
  4. The high price is seen as exclusive and high quality.
  • Pros: Price skimming can lead to high short-term profits when launching a new, innovative product. If you have a prestigious brand image, skimming also helps maintain it and attract loyal customers that want to be the first to get access/have an exclusive experience

It also works when there is product scarcity. For example high-in-demand low-supply products can be priced higher, and as supply catches up, prices drop. 

  • Cons: Price skimming isn’t the best strategy in crowded markets unless you have some truly incredible features no other brand can mimic. It also attracts competition and can bother early adopters if you slash the price too soon or too much after launch.

Penetration pricing and discount pricing

It’s no secret that shoppers love sales, coupons, rebates, seasonal pricing, and other related markdowns. That’s why discounting is a top pricing method for retailers across all sectors, used by 97% of survey respondents in a study from Software Advice.

There are several benefits to leaning on discount pricing. The more apparent ones include increasing foot traffic to your store, offloading unsold inventory, and attracting a more price-conscious group of customers.

  • Pros: The discount pricing strategy is effective for attracting a larger amount of foot traffic to your store and getting rid of out-of-season or old inventory.
  • Cons: If used too often, it could give you a reputation of being a bargain retailer and could hinder consumers from purchasing your products at regular price. It also creates a negative psychological impact toward the consumer’s perception of quality. For example, The Dollar Store and Walmart have low prices, but have perceived lower quality associated with their products, regardless of how valid that opinion is.

A penetration pricing strategy is also useful for new brands. Essentially, a lower price is temporarily used to introduce a new product in order to gain market share. The tradeoff of additional profit for customer awareness is one many new brands are willing to make in order to get their foot in the door

Keystone pricing: a simple markup formula

Keystone pricing is a pricing strategy retailers use as an easy rule of thumb. Essentially, it’s when a retailer determines a retail price by simply doubling the wholesale cost they paid for a product to set a healthy profit margin. There are a number of scenarios in which using keystone pricing can result in a product being priced either too low, too high, or just right for your business.

Here’s an easy formula to help you calculate your retail price:

Retail price = [cost of item ÷ (100 – markup percentage)] x 100

For example, if you want to price a product that costs you $15 at a 45% markup instead of the usual 50%, here’’s how you would calculate your retail price:

Retail price = [15 ÷ (100 – 45)] x 100 = $27

If you have products that have a slow turnover, have substantial shipping and handling costs, or are unique or scarce in some sense, then you might be selling yourself short with keystone pricing. In any of these cases, a seller could likely use a higher markup formula to increase the retail price for these in-demand products.

On the other hand, if your products are highly commoditized and easily found elsewhere, using keystone pricing can be harder to pull off.

  • Pro: The keystone pricing strategy works as a quick-and-easy rule of thumb that ensures an ample profit margin.
  • Con: Depending on the availability and the demand for a particular product, it might be unreasonable for a retailer to mark up a product that high.

Other types of pricing strategies

Manufacturer suggested retail price

As its name suggests (no pun intended), the manufacturer suggested retail price (MSRP) is the price a manufacturer recommends retailers use when selling a product. Manufacturers first started using MSRPs to help standardize different prices of products across multiple locations and retailers.

Retailers often use the MSRP with highly standardized products (i.e., consumer electronics and appliances).

  • Pro: As a retailer, you can save yourself some time simply by using the MSRP when pricing your products.
  • Con: Retailers that use the MSRP aren’t able to compete on price. With MSRPs, most retailers in a given industry will sell that product for the same price. You need to take into consideration your profit margins and cost. For example, your business may have additional costs that the manufacturer doesn’t account for, like international shipping.

Keep in mind that MSRP is very niche. Consider that although you can set whatever price you want, a large deviation from an MSRP could result in manufacturers discontinuing their relationship with you, depending on your supply agreements and the goal manufacturers have with their MSRP.

Dynamic pricing: adjusting price in response to variables

Ever try to get an Uber on a Friday night and notice the price is higher than normal? That’s dynamic pricing in action. Dynamic pricing is when a company continuously adjusts its prices based on different factors, such as competitor pricing, supply, and consumer demand. The goal is to increase profit margins for the business. 

For brands like Uber, rider fare depends on variables including time and distance of your route, traffic, and the current rider-to-driver demand. Prices are determined by rules or self-improving algorithms that take these variables into account when making pricing decisions. 

  • Pros: Dynamic pricing allows retailers and brands to price products and services at scale, automatically, using machine learning. They can customize prices to meet current market conditions, save time with automation, and maximize profits. 
  • Cons: It can be difficult to manage as a small business and is a costly process. Dynamic pricing makes more sense for large retailers with thousands of SKUs across its ecommerce and retail stores. Consumers can also respond negatively to frequent price changes, which can lower revenue. 

Multiple pricing: the pros and cons of bundle pricing

We’ve all seen this pricing strategy in grocery stores, but it’s common for apparel as well, especially for socks, underwear, and t-shirts. With the multiple pricing strategy, retailers sell more than one product for a single price, a tactic alternatively known as product bundle pricing.

For example, a study looking at the effect of bundling products in the early days of Nintendo’s Game Boy handheld console found more units were sold when the devices were bundled with a game rather than sold on their own.

  • Pros: Retailers use this strategy to create a higher perceived value for a lower cost, which ultimately can lead to driving larger volume purchases. Another benefit is that you can sell items separately for more profit. For example, if you sell shampoo and conditioner together for $10, you can sell them separately for $7 to $8 each, and that’s a win for your business. 
  • Con: Bundling reduces profits. If the bundle itself doesn’t increase sales volume, then you may come up short on profits. 

Loss-leading pricing: increasing the average transaction value

We’ve all walked into a store lured by the promise of a discount on a hot-ticket product, but instead of walking away with only that product in hand, we end up purchasing several others as well.

If this has happened to you, you’ve gotten a taste of the loss-leader pricing strategy. With this strategy, retailers attract customers with a desirable discounted product and then encourage them to buy additional items.

A prime example of this strategy is a grocer that discounts the price of peanut butter and promotes complementary products, like loaves of bread, jelly and jam, or honey. The grocer might offer a special bundle price to encourage customers to buy these complementary products together rather than simply selling a single jar of peanut butter.

While the original item might be sold at a loss, the retailer can benefit from having an upsell/cross-sell strategy in place to help nudge more sales. Loss-leading usually happens for products that buyers are already looking for, where demand for the product is high, driving more customers in the door. 

  • Pros: This tactic can work wonders for retailers. Encouraging shoppers to buy multiple items in a single transaction not only boosts overall sales per customer but can cover any profit loss from cutting the price on the original product.
  • Cons: Similar to the effect of using discount pricing too often, when you overuse loss-leading prices, customers come to expect bargains and will be hesitant to pay the full retail price. You could also cannibalize revenues if you’re discounting something that doesn’t increase cart size or average order size.

Read more: Learn how bundling your products can help you increase your retail sales.

Psychological pricing: use charm pricing to sell more with odd numbers

Studies have shown that when merchants spend money, they’re experiencing pain or loss. So it’s up to retailers to help minimize this pain, which can increase the likelihood that customers will make a purchase. 

Traditionally, merchants have accomplished this with prices ending in an odd number, like 5, 7, or 9. For example, a retailer would price a product at $8.99 instead of $9. From a customers’ perspective, it looks like the retailer has slashed every cent possible off the price. Their brain reads $8.99 and sees $8, not $9, and makes the item seem like a better price.

In William Poundstone’s book Priceless, he picks apart eight studies on the use of “charm prices” (i.e., those ending in an odd number) and found that they increased sales by 24% on average when compared to their nearby “rounded” price points.

But how do you choose which odd number to use in your pricing strategy? The number 9 reigns supreme in most cases. Researchers at MIT and the University of Chicago ran an experiment on a standard women’s clothing item with the following prices: $34, $39, and $44. Guess which one sold the most?

That’s right—items priced at $39 even outsold their cheaper counterparts priced at $34.

  • Pro: Charm pricing allows retailers to trigger impulse purchasing. Ending prices with an odd number gives shoppers the perception that they’re getting a deal—and that can be tough to resist.
  • Con:At times, charm pricing can seem gimmicky to shoppers and decrease trust between you and them, while a simple whole-dollar price is clean and perceived as transparent.

Premium pricing: above competition pricing

Here, you take the pricing strategy from above and go to the other end of the spectrum. Brands benchmark their competition but consciously price products above their own to make themselves seem more luxurious, prestigious, or exclusive. For example, a premium price works in Starbucks’ favor when people pick it over a lower-priced competitor, like Dunkin’.

A study by economist Richard Thaler looked at people hanging out on a beach wishing for a cold beer to drink. They were offered two options: purchasing a beer at either a rundown grocery store or a nearby resort hotel. The results found that people were far more willing to pay higher prices at the hotel for the same beer. Sounds crazy, right? 

Well, that’s the power of context and marketing your brand as high end. Be confident and focus on the differentiated value you provide to customers and ensure you are still providing value. For example, high customer service, appeasing branding, etc., will provide the necessary value to customers to demand higher prices.

  • Pro: This pricing strategy can work its halo effect on your business and products: consumers perceive that your products are better quality and more premium compared to your competitors due to the higher price.
  • Cons: This pricing strategy can be difficult to implement, depending on your stores’ physical locations and target customers. If customers are price sensitive and have several other options to purchase similar products, the strategy won’t be effective. This is why it’s crucial to understand your target customers and do market research.

Read more: Learn how to conduct market research so you can better understand how to price your products, identify your target customers, and discover the quirks of your chosen niche.

Anchor pricing: creating a reference point for shoppers

Anchor pricing is another product pricing strategy retailers have used to create a favorable comparison. Essentially, a retailer lists both a discounted price and the original price to establish the savings a consumer could gain from making the purchase.

Creating this kind of reference pricing (placing the discounted and original prices side by side) triggers what’s known as the anchoring cognitive bias. In a study from economics professor Dan Ariely, students were asked to write down the last two digits of their Social Security number and then consider whether they would pay that amount for items they didn’t know the value of, such as wine, chocolate, and computer equipment.

Next, they were asked to bid for those items. Ariely found that students with a higher two-digit number submitted bids that were 60% to 120% higher than those with lower numbers. That’s due to the higher price “anchor,” i.e., their Social Security number. Consumers establish the original price as a reference point in their minds, then “anchor” to it and form their opinion of the listed marked-down price.

The other way you can take advantage of this principle is to intentionally place a higher-priced item next to a cheaper one to draw a customer’s attention to it.

Many brands across various industries use anchor pricing to influence customers to purchase a mid-tier product. 

  • Pro: If you list your original price as being much higher than the sale price, it can influence a customer to make a purchase based on the perceived deal.
  • Con: If your anchor price is unrealistic, it can lead to a breakdown of trust in your brand. Customers can easily price-check products online against your competitors with a price comparison engine—so ensure your listed prices are reasonable.

Economy pricing: for low production costs and high volume sales

An economy pricing strategy is where you price products low and gain revenue based on the sales volume. It’s typically used for commodity goods, such as groceries or drugs, where the company doesn’t have a big brand to support its marketing. The business model relies on selling a lot of products to new customers on a consistent basis. 

Setting up economy pricing is similar to setting up cost-plus pricing:

Production cost x Profit margin = Price

  • Pros: Economy pricing is easy to implement, can keep customer acquisition costs low, and is good for customers with price sensitivity.
  • Cons: The margins are typically lower, you need a steady flow of new customers all the time, and consumers may not perceive the products to be high quality.

What’s the Best Ecommerce Platform for Your Business? Here’s How to Evaluate Your Options

Starting an ecommerce business is exciting. You get to choose your business name, create your logo and branding, and build your website. And while it’s easy to consider your needs now, it’s also important to think about where your business is heading and what other tools you’ll need in the future. 

Today, it’s not enough to simply choose the best online store builder. Savvy entrepreneurs look for the best ecommerce platform: an ecosystem of tools that seamlessly integrate, giving you complete control over every aspect of your business and the ability to scale as you grow. 

Let’s take a look at the best ecommerce platforms and how to evaluate which is best for your business needs. 

Table of Contents

  • What is an ecommerce platform?
  • What does a great ecommerce experience mean to you?
  • The best ecommerce platforms for 2021
  • How to choose the right ecommerce platform for you
  • Start selling online with Shopify
  • Ecommerce platform FAQ

What is an ecommerce platform?

An ecommerce platform is a way to build and create an online experience that allows you to make sales and fulfill orders—no matter where your customers are or where they like to shop.

While most people think their ecommerce platform is just a tool that lets them list products and accept payments online, a true ecommerce platform is much more than that. Your ecommerce platform should be a complete business command center from where you control everything from inventory to marketing. It should let you process payments but should also give you seamless access to all of the tools you need to sell online, including (but not limited to) your own online store.

What types of ecommerce platforms are there?

In order to make your online store accessible to the public, you have to have a hosting solution. Hosting stores your information on a server, which lets internet users visit your site and view all of the content. 

Every website is hosted somewhere, meaning it has dedicated server space from a provider. Some ecommerce platforms have hosting built in, while others require you use self-hosting or open-source hosting. 

1. Hosted

Some website builders offer a hosted platform. In this case, you don’t need to worry about the mess of self or third-party hosting and the additional fees attached. Shopify stores, for example, include website hosting in every plan. 

All Shopify updates are automatic and hassle free, so your site will always be up to date. Building on a hosted ecommerce platform gives you more freedom to focus on running your business—not on putting out fires caused by downtime and the need to fix bugs.

2. Self-hosted

Self-hosted, or non-hosted, ecommerce platforms require merchants to use their own server space or pay to rent space from a hosting provider. This makes ongoing website management complex, as you’re responsible for updates, maintenance, and bug fixes. This requires a lot of internal resources that you could otherwise allocate elsewhere. 

Self-hosted platforms are typically open source, and you use a third party to host your website data. Third-party sourcing options charge fees for their services, and these costs quickly add up. Many times, these hosting services use tiered pricing structures, so those on the lowest plans don’t get much in the way of customer support. This can leave you hanging at really important times, like traffic boosts after unexpected press coverage.

What types of ecommerce are there?

There are four types of ecommerce: B2C (business-to-consumer), B2B (business-to-business), C2B (consumer-to-business), and C2C (consumer-to-consumer). 

  1. B2C. This refers to online selling from a business to an individual consumer. You might also hear people refer to B2C ecommerce as DTC, or direct-to-consumer. 
  2. B2B. When one business sells to another business online, it’s B2B ecommerce. These transactions include wholesale buying, when the purchasing business intends to resell at a profit, as well as for business use—things like office supplies and equipment. 
  3. C2B. Consumers also have selling power, as seen when they sell to businesses. Typically, these transactions are less traditional. A consumer might sell their influence in the form of a featured social post or they might offer a five-star review in exchange for money. 
  4. C2C. Consumers can also sell to one another, a trend that has emerged with the popularity of the sharing economy. Platforms like Craigslist, Facebook Marketplace, and eBay offer a place to facilitate C2C ecommerce. 

Ultimately, the type of ecommerce business you run will help you dictate which is the best ecommerce site for that business.

What does a great ecommerce experience mean to you?

When you’re deep into ecommerce comparison shopping, it’s easy to forget why you’re picking an ecommerce platform at all. Do you really need to find the best ecommerce platform? At the end of the day, there is no best choice for everyone. Instead, look for the right ecommerce platform that lets you serve your customers the best ecommerce experience that makes shopping online feel easy.

Beyond simply the best online store builder, think about the other business tools those platforms offer. It’s often beneficial to use a seamlessly integrated ecosystem, consisting of your online store, payment processor, POS, and even small business lender. Shopify, for example, has an entire suite of tools that help you manage every aspect of your business, and an App Store with over 4,000 apps to help you customize the experience for your customers and your team. 

The best ecommerce platforms for 2021

Again, the best ecommerce platform comes down to your unique business model and growth plan. Here’s an overview of some of the best ecommerce platforms for 2021 to help you evaluate the best option for your business: 

1. Shopify

Shopify ecommerce platform homepage
  • Price: Basic Shopify: $29.99/month; Shopify: $79/month; Advanced Shopify: $299/month; 10% discount on annual plans and 20% on biennial plans when paid upfront
  • Free trial length: 14 days
  • Customer support options: Callback phone support; email support; support provided in 19 languages; community forum; support content
    • Integrated sales channels: Facebook, Instagram, Google, Walmart Marketplace, eBay, and Amazon
    • Mobile app features: Suite of mobile tools to fully manage your online business
    • POS: Yes 

    Shopify is, arguably, the best software-as-a-service (SaaS) platform for ecommerce. Our robust platform comes with complementary tools and features for multi-channel selling and dropshipping, so you can sell directly through your website, at your retail store, on social media and third-party marketplaces, and everywhere in between. Choose from over 100 paid and free themes to get your store up and running fast with zero learning curve.

    Plus, Shopify handles all aspects of your business—you can use our best-in-class suite of business tools to build a complete business command center. Shop Pay handles payment processing with low transaction fees, Shopify POS administers in-person sales, and Shopify Fulfillment can help you get products into customers’ hands. It also offers unlimited bandwidth and online storage, so you don’t need to pay more as you get more traffic and grow your business.

    Those are just a few of the many powerful apps that work together seamlessly as part of the Shopify ecosystem. You can also tap into our extensive library of third-party apps that can extend your experience with Shopify even further. Shopify also offers a free email marketing service, abandoned cart recovery, search engine optimization, and more native tools for business owners. 

    Shopify’s mobile app offers almost complete parity to manage your business online or on your mobile device, with everything from fulfilling orders on mobile to adding products, real-time sales and inventory updates, and more.

    Shopify mobile

    With all of these powerful features, you can set up your business with little technical know-how and budget and scale to an international online brand without changing platforms along the way. 

    2. Wix

    Wix homepage
    • Price: Business Basic: $23/month; Business Unlimited: $27/month; Business VIP: $49/month
    • Free trial length: No free trial
    • Customer support options: Callback service available 24/7
    • Integrated sales channels: Facebook and Instagram require third-party app Ecwid
    • Mobile app features: The ability to manage your website, though lacks key business tools like inventory management; requires separate app to use mobile POS
    • Point-of-sale: Yes

    Wix is a user-friendly drag-and-drop website builder that offers customizable templates, web hosting, and domain name registration. You can build a basic website for free, but you’ll have to upgrade to a paid plan to use Wix’s ecommerce features. 

    As far as ecommerce functionality goes, Wix has a few helpful tools. The platform lets merchants track orders, accept online payments, sell products on multiple channels, and create abandoned cart campaigns. 

    However, it lacks certain features that are imperative for product-based businesses in particular. Shortcomings include the absence of low stock alerts and other key inventory management features. If you have more than 10 or so products, you’ll want a platform with more robust inventory tracking tools. Plus, you need to use a third-party app for social commerce integrations. 

    3. BigCommerce

    BigCommerce
    • Price: Standard: $29.95/month; Plus: $79.95/month, or $71.95/month when paid annually; Pro: $299.95/month, or $269.96/month when paid annually; Enterprise custom pricing
    • Free trial length: 15 days
    • Customer support options: 24/7 technical support via phone, email, or chat
    • Integrated sales channels: Google Shopping, Facebook, price comparison engines, eBay, Amazon, Walmart, Etsy, and Instagram
    • Mobile app features: View analytics, update orders, manage inventory and products, and search for customers; some features are Android-only
    • Point-of-sale: Yes

    BigCommerce is an ecommerce platform well-suited to enterprise-level software companies. Like Shopify and Wix, BigCommerce offers web hosting and lots of customization options. However, you can’t register your domain name through BigCommerce, so you’ll need to purchase and register elsewhere and port it over. 

    Valuable features include international selling, SEO tools, and multichannel selling on social and third-party marketplaces. However, with these powerful features also comes complexity. 

    Lack of flexibility and ease of use were major factors in Grace & Lace’s decision to migrate from the platform. It moved over to Shopify Plus, Shopify’s enterprise solution, to take advantage of more than just the ecommerce platform—the brand quickly reaped the benefits of having an entire ecosystem of business tools from Shopify.

    Bigcommerce to Shopify website example

    4. Magento Commerce

    Magento commerce
    • Price: Custom pricing only
    • Free trial length: No free trial
    • Customer support options: Phone support and online help center/technical support resources available
      • Integrated sales channels: Amazon
      • Mobile app features: n/a
      • Point-of-sale: Third-party extensions available

      Magento is a non-hosted ecommerce platform made for developers who want a powerful, flexible system they can customize. And while this offers many benefits for brands that want a completely tailored platform, it also presents a lot of hurdles in the form of complexity and cost. You need advanced coding and development skills to build out and manage the entire infrastructure yourself. 

      Magento also lacks tools to create a seamless multichannel strategy. There’s no easy way to turn on social commerce or marketplace selling with Magento, and the same rings true for foreign currencies. So if going global is in your plans, Magento may not be the best ecommerce platform for you. 

      Ecommerce site Character.com maintained its complex Magento site with thousands of products, tons of integrations, and solid SEO—despite its poor UX. Magento was limiting and too complex, so Character.com migrated to Shopify. Conversions increased by 40% and its success soon pushed it to upgrade to Shopify Plus to take advantage of even more features. 

      Ecommerce website example

      5. WooCommerce

      Woocommerce
      • Price: Average monthly fee is up to $30; WooCommerce estimates costs to be $120/year for hosting; $15/year for domain name registration; up to $100/year for your site theme; up to $108/year for shipping; 2.9% plus $0.30 per sale; up to $348/year for marketing and communications; up to $79/year for SEO; up to $65/year for SSL certificate
      • Free trial length: None, but offers a 30-day money-back guarantee
      • Customer support options: Only available via live chat or email; no support offered for third-party apps and plug-ins
        • Integrated sales channels: Google Shopping, Etsy, eBay, Facebook, Amazon, Pinterest, and Walmart; integrations are disjointed
        • Mobile app features: Add products, manage orders, and view analytics
        • Point-of-sale: Native POS available

        WooCommerce is especially familiar to those who know WordPress, as it’s essentially an add-on to the popular blogging platform. WordPress is traditionally for content-driven websites, not ecommerce, so WooCommerce is WordPress’s answer to those who want to sell online. 

        Because WordPress is a content management system (CMS) first and an ecommerce platform second, many of the selling features are simple or rely on adding apps. And while there are plenty of apps and plug-ins you can add to your store, the more you use, the more likely it is you’ll break something. And this isn’t always a risk worth taking, considering limited support options. 

        Overall, WooCommerce’s fragility and unreliability makes it difficult not only to build an online store but also to maintain it. Plus, it’s not hosted, so you’ll have the added task and cost of managing your website hosting. It also lacks PCI compliance, which puts your business at risk when processing payments.

        6. PrestaShop

        Prestashop
        • Price: Free
        • Free trial length: No trial
        • Customer support options: Technical support available through paid support plans; support provided via phone, Monday to Friday, 9 a.m. to 6 p.m. (GMT+2); help center, technical documentation, and community forum available online
          • Integrated sales channels: Amazon, eBay, Etsy, and Facebook
          • Mobile app features: n/a
          • Point-of-sale: Available as add-on modules

          PrestaShop is an affordable open-source ecommerce platform that’s great for beginning businesses that have a somewhat technical background. There’s no built-in customer support, and integrations can be hit or miss, so PrestaShop users do a lot of troubleshooting themselves with the help of the community. 

          Business tools and features include inventory tracking, online shopping cart, international selling, and analytics reporting. You also have lots of control over the privacy and security settings on your PrestaShop site. 

          Overall, maintaining your ecommerce site with PrestaShop can be cumbersome when it comes to third-party hosting, the multitude of unvetted add-ons and modules, and the cumbersome setup. 

          7. Squarespace

          Squarespace
          • Price: Personal: $16/month, or $12/month when paid annually; Business: $26/month, or $18/month when paid annually; Basic Commerce: $30/month, or $26/month when paid annually; Advanced Commerce: $46/month, or $40/month when paid annually; Enterprise pricing also available
          • Free trial length: 14 days, and you can opt for a one-time seven-day trial extension
          • Customer support options: Email available 24/7; live chat available Monday through Friday, 4 a.m. to 8 p.m. ET
            • Integrated sales channels: Shopping Feed extension to sell on Amazon, eBay, Etsy, and Google Actions
            • Mobile app features: Website editing, scan shipping labels, order management, inventory management, and customer communication
            • POS: Available via mobile app

            The next website builder with an ecommerce platform option is Squarespace. Like Wix, Squarespace uses drag-and-drop functionality, which requires little technical know-how. Both platforms are primarily website builders, not online selling platforms, so they require a fair amount of tweaking to add ecommerce functionality. 

            Squarespace requires time and patience to set up if you want to sell online, not to mention there are only two payment integrations, Stripe and PayPal. If you have the budget, you may even outsource it. Once you’ve set up the ecommerce function, Squarespace has decent inventory tracking tools. Higher-tiered plans also come with the ability to sell gift cards or subscription-based products. 

            For just $9/month, you can add a small embeddable code to your Squarespace site and leverage Shopify’s advanced ecommerce tools to handle the rest. With them, you get to add an unlimited number of products, use secure checkout with more than 100+ compatible payment gateways, track sales and growth trends, easily integrate orders and shipping, and get global tax and currency support. 

            8. Big Cartel

            Big cartel ecommerce platform
            • Price: 5 products: free; 50 products: $9.99/month; 250 products: $19.99/month; 500 products: $29.99/month
            • Free trial length: None
            • Customer support options: Email available every day, 8 a.m. to 6 p.m. ET
              • Integrated sales channels: n/a
              • Mobile app features: Store analytics, add/edit products, track order shipping, manage discounts, and print packing slips 
              • Point-of-sale: Requires third-party integration

              Big Cartel is a fully hosted ecommerce platform and website builder that is specifically designed for makers, artists, and crafters—the types of businesses you’d expect to see on Etsy. Big Cartel has customizable templates, domain name registration, and marketing tools. 

              While you can change the look and feel of your site, Big Cartel limits merchants to five images for each product. Payment and integration options are also limited, so this platform makes it much harder to scale as a multichannel business. 

              Pricing is based on how many products you sell, so it can get pretty costly as your business and product collections grow. 

              9. Weebly

              Weebly
              • Price: Free
              • Free trial length: n/a
              • Customer support options: Chat, email, phone
              • Integrated sales channels: n/a
              • Mobile app features: Drag-and-drop builder, order fulfillment, inventory management, payments, analytics
              • Point-of-sale: Integrated Square POS

              Weebly is a simple ecommerce website builder owned by Square. It works well if you want a small online store that doesn’t need much upkeep. You don’t need any technical expertise to operate Weebly’s platform, but it offers a very basic online store. 

              You can build a store on Weebly for free. The trade-off? You can’t use your own domain name or get rid of the in-app ads until you buy a paid ecommerce plan. 

              10. 3dcart

              3dcart
              • Price: $9.99 per month
              • Free trial length: 15 days 
              • Customer support options: 24/7 phone, email, and chat support
              • Integrated sales channels: eBay, Amazon, Facebook
              • Mobile app features: n/a
              • Point-of-sale: Available for purchase

              3dcart offers a shopping cart for store owners who want to sell online. The platform doesn’t have extensive features, but you can build a mobile-ready storefront fast. It offers hundreds of out-of-the-box features and templates to create and operate your store. You can also use its API and apps to integrate your 3dcart store with third-party apps.

              11. Volusion

              Volusion
              • Price: $29 per month
              • Free trial length: 14 days
              • Customer support options: Self-service help center
              • Integrated sales channels: n/a
              • Mobile app features: n/a
              • Point-of-sale: Available as add-on

              Volusion is one of the oldest ecommerce platforms around. Launched in 1999, Volusion has helped businesses get online with no frills. You can create the basics, like homepage and product pages, plus, integrate with over 30 payment gateways and sell unlimited products.

              There is no free plan. You can also only sell physical products in Volusion. So if you want to sell ebooks or music, you’ll need another ecommerce solution. 

              How to choose the right ecommerce software for you

              If you’ve figured out how to start an online store and are ready to choose which ecommerce platform is best for you, there are a number of considerations. The best ecommerce platform for you might be different from the best platform for another merchant—you need to consider your unique business needs and goals. 

              Many merchants choose the easiest and most affordable online store builder, which often leads them to Shopify. But there’s more to the decision than day-to-day use and cost. You need to think about where your business is headed and anticipate your future needs—and find a platform that can anticipate those needs as well. 

              Now, it’s about finding the best platform for commerce—online and in-store and everything in between. This means you need a best-in-class online store and best-in-class suite of business management tools. Look for a platform that consistently invests in its technology and stays ahead of the curve when it comes to commerce. Your website builder can become so much more than just a platform where you do business—it can be a vehicle for growth. 

              When evaluating your choices, think through the following scenarios: 

              • I need to sell my products online, offline, and to all my customers—no matter where they are—and accept payment for those sales.
              • I need to deliver my products to my customers in the best way for my business.
              • I need to engage my current and future customers to grow my business.
              • I need to operate my business day to day, doing everything from managing my finances to making sure my strategies are working, learning new tactics, and getting technical support when I need it.

              Know your costs

              While budget shouldn’t be the only deciding factor, it’s certainly an important one. You can get started for as little as $100, but you’ll likely put more than that into your startup business before you start recuperating your investments, especially upfront. 

              According to our research, most small business owners spend about $40,000 during their first year—and only 9% of that goes to online business needs. (Though Shopify merchants spent an average of $38,000, while non-Shopify merchants came in closer to $41,000.) And when you have a platform that supports your business needs, you can make the money back or offset it with your profit margins. 

              Business costs

              With so many other aspects of your business to fund, it’s important you find an ecommerce platform that won’t suck your budget dry but still has the features you need to operate your business and make a profit. 

              When evaluating costs, look at more than just the setup and monthly fees. You’ll also want to account for payment processing fees, costs for adding integrations, and potential fees for customer support (PrestaShop, for instance). Remember, if hosting isn’t included, you’ll need to figure that in as an added expense too. 

              Find a good fit for your business model

              Selling online takes many forms. You might sell tangible products or digital products, and other business models have emerged as well. If you dropship, for example, you’ll want an ecommerce platform that can easily connect in the back end to streamline operations. 

              A platform like Shopify has tons of apps you can add to your site to make selling easier for different business models. There are apps for print-on-demand and subscription businesses, for example, that make it easier to run on Shopify compared to other platforms.

              Look for safe and reliable checkout and payment gateways

              Checkout is a core component of your ecommerce site. You need a protected and dependable way to accept payments, while ensuring the process is quick and painless for shoppers. Shop Pay, for instance, increases checkout speed by four times. Shopify also offers simple integrations with over 100 payment gateways, so you can offer the most relevant payment options for your audience, no matter where they are in the world.

              Plus, it’s extra important to instill trust at this stage, so you’ll want to accommodate familiar payment methods like mobile wallets and PayPal. These known platforms can make customers more comfortable providing payment information and make their checkout process easier at the same time. 

              Consider your future business plans

              While your business might have humble beginnings, you likely have a vision for where you want to take it in the future. These goals are important to think about, even if you don’t plan to become a global brand. 

              You might also want to add physical retail to your business at some point. With a limited ecommerce platform, POS integrations may be cumbersome. You risk having inaccurate inventory data due to disjointed online and in-person systems. 

              Many businesses need additional funding down the line. In fact, as many as two-thirds of entrepreneurs pull from personal savings to fund their business in the early stages, as many as 23% borrow from friends and family, and 21% use personal loans, according to our analysis. 

              But there are other business funding options that pose less risk to personal relationships. Look for ecommerce platforms that provide assistance to merchants, like Shopify Capital small business lending.